KAIYATaxi, we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our taxi services or access our website.

1. Information We Collect

Name

Phone number

Email address

Pickup and drop-off locations

Flight details (for airport transfers)

Payment information (credit card, online payment platform, etc.)

Any special requests or preferences you provide

2. How We Use Your Information

Provide and manage transportation services

Confirm and manage your reservations

Contact you about your ride or respond to your inquiries

Improve our services and customer experience

Process payments securely

Comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share it with:

• – Drivers and staff directly involved in your reservation
• – Payment service providers for secure transactions
• – Legal authorities when required by law
• – Our IT or support service providers (under strict confidentiality agreements)

4. Data Retention

We retain your personal data only for as long as necessary:

• – To fulfill the purposes stated above
• – To comply with legal obligations (e.g., tax records)
• – Usually, data is kept for up to 2 years unless longer retention is required by law

5. Security Measures

We implement appropriate security measures to protect your data, including:

• – Secure server environments
• – Limited staff access to customer data
• – SSL encryption for online transactions

6. Your Rights

You have the right to:

• – Request access to your personal data
• – Request correction or deletion of inaccurate data
• – Withdraw consent (where applicable)
• – Contact us to file a complaint or ask questions

To exercise these rights, please email us at: [Insert your email address]

7. Use of Cookies (Website)

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Services

Our services may link to external websites (e.g., booking platforms). We are not responsible for the privacy practices of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

10. Contact Us

If you have any questions or concerns regarding this policy, please contact:

KAIYATaxi

Email: c.contact@kaiya.taxi